Returns & Exchanges
We do not honor refunds. However, all returned items may be exchanged once to another item, given that the reason is valid. Please note that this is still subject to approval.
To request for a return, please email us at milli.label@gmail.com with the following:
Subject: Request - Return & Exchange
Name:
Item Name / Color / Size:
Reason of return:
Photo of item:
To request for a return, please email us at milli.label@gmail.com with the following:
Subject: Request - Return & Exchange
Name:
Item Name / Color / Size:
Reason of return:
Photo of item:
Returns
- Return requests may be made within 3 days after you have received your purchase. If 3 days has passed, unfortunately we cannot grant your request anymore.
- Kindly wait for our return confirmation email before sending the item back to us.
- Once return is authorized, you must send the item back to us the follow business day.
- you have the complete responsibility of tracking and paying the shipping costs for your returned items.
- Roundtrip shipping fees will be shouldered by the buyer.
Exchanges
- To be eligible for a one time exchange, the item must be unused and in the original condition that you received it; together with pouch and box.
- Please inform us with your concerns as soon as you receive the item.
- Not all exchange requests will be granted.
- Change of size
Invalid Reasons for Exchanges
- Change of style
- Change of color
- Damages