Shipping & Pick Up

How Long Does Order Processing Take?

Please allow 1–2 business days for us to prepare your order. You will receive an email notification once your order is ready for pickup or has been shipped.

Can I Pick Up My Order?
Yes! You can choose to pick up your order in person or via a courier. Just select the "Pick Up Method" option at checkout. We'll notify you via email once your order is ready for pickup.

Pickup Location:
Zoo Store - The Address at Wack Wack Condominium, Mandaluyong City

Do You Ship Within the Philippines?
Yes, we offer nationwide shipping across the Philippines.

Shipping Rates:
₱120 – Metro Manila
₱190 – Provincial
Free Shipping for orders ₱2,990 and above

Delivery Timeframe:
Metro Manila: 2–3 business days from shipping date
Provincial: 5–7 business days from shipping date

Do You Ship Internationally?

Yes, we offer international shipping via DHL.

Shipping Rates (excluding customs duties and other fees):
₱2,600 – 1 to 2 pairs
₱3,500 – 2 to 3 pairs
₱6,000 – 3 to 5 pairs

Delivery Timeframe:
7–10 business days from shipping date

Need Help With Your Order?
If you don’t receive your package within the expected timeframe, please reach out to us: order.milli@gmail.com

Business days are Monday through Friday, excluding weekends and holidays.